Terms and Conditions
ECO FRIENDLY MARKET may change the Terms and Conditions from time to time and at any time, and
without actual notice to you.
All such changes to these Terms and Conditions will appear on our websites:
www.ecofriendlypackaging.net, www.ecofriendlymarket.net , www.pandancollection.com, www.greenweddings.biz
By purchasing from our company using this site after we post any changes, you agree to accept those changes.
We are a Fair Traded company and committed to our clients’ satisfaction, our artisans and employees welfare,
social responsibility and protecting our environment.
MODE OF PAYMENT
Prepayment is required for all orders. Goods manufactured to order, including those with custom specifications,
prepayment of 50% with balance due prior to shipment. Remaining balance must be paid within five (5)
working days after advice of the arrival of the shipment to our warehouse.
Payment is accepted via wire transfer, Master Card, Visa or American Express. For domestic orders, Eco-
Friendly Market also accepts payment via company check upon discretion of an authorized representative of Eco-
Friendly Market. A $65.00 return fee will be charged for any returned check.
Payment should be based on the invoice, not packing list with the reference customer number and invoice
Eco-Friendly Market sells only to qualified members of the trade. All orders must be either submitted in
writing via email or fax. Eco-Friendly Market ships domestic orders on a stock available basis and will
backorder out of stock merchandise unless otherwise notified by Purchaser.
Orders once confirmed cannot be cancelled. The 50% deposit will not be returned in case the Purchaser goes out
and is no longer capable of pursuing the orders.
Prices do not include California sales tax, if applicable, or freight costs from Eco-Friendly Market's.
International purchasers are responsible for all import tariffs/customs duties.
Prices are subject to change without notice.
Please note the minimum quantities on selected items. Price breaks are offered at certain quantity on some
should be done in multiples of the minimum.
DELAYS IN SHIPPING
The scheduled dates for shipment of the products are estimated based on current and anticipated manufacturing
capabilities at the time of quotation and may be quoted as months after receipt of order. All delivery dates are
estimates only, and Eco-Friendly Market shall not be liable for any damages relating to failure to ship the
products as of a certain date.
Deliveries are subject to delay due to force majeur at no penalty or surcharge to Eco-Friendly Market.
Proposed changes in the goods subject to this Contract, submitted in writing by Purchaser, will be reviewed by
Eco-Friendly Market for acceptability and for the effect of the proposed changes on shipping schedules and
prices. Eco-Friendly Market will submit to Purchaser its decision to accept or not to accept the proposed changes
and the amendments to the shipping schedules, selling prices and other terms upon which the proposed changes
would be acceptable to Eco-Friendly Market. The changes will become effective as amendments to this Contract
upon Purchaser’s written acceptance of the said amended terms.
DESIGN, SPECIFICATION AND OTHER CHANGES
Eco-Friendly Market reserves the right to alter, change or modify the design and/or construction of any goods
without notice and
without incurring any obligation to furnish or install such alterations, changes or modifications on goods
previously or subsequently sold. Eco-Friendly Market products are handcrafted, and, as such, slight variations
in size, color and material are to be expected.
This Contract is not subject to cancellation by Purchaser except with Eco-Friendly Market’s prior written
agreement and after full payment by Purchaser of Eco-Friendly Market’s cancellation charges which shall be
equal to all amounts incurred by Eco-Friendly Market for materials, labor and overhead in respect of the
canceled goods plus reasonable contract profits. Special ordered, custom, obsolete or non-current goods may not
be returned and orders for the same may not be canceled. All cancellations must be in writing and may be
subject to a 25% restocking fee if granted.
TRANSPORTATION AND DELIVERY
Unless otherwise agreed in writing, all deliveries of goods are F.O.B. Eco-Friendly Market’s warehouse. Eco-
Friendly Market assumes no liability for loss of or damage to the goods after shipment from Eco-Friendly
Market’s warehouse, and risk of loss with respect to the goods passes to Purchaser at the said F.O.B. point.
Unless otherwise agreed in writing by Eco-Friendly Market and Purchaser, shipments will be made via the most
reasonable methods as determined in the sole and absolute discretion of Eco-Friendly Market. Eco-Friendly
Market will have the sole and absolute discretion to select the method of shipment, routing of shipment and
selection of carrier.
Special order items typically takes about twelve (12) weeks production and delivery time, after receipt of 50%
deposit and full
payment. This is the typical production and delivery time depending on the quantity ordered.
In stock items are delivered the following business day after full payment is received.
MERCHANDISE RETURN POLICY AND INSTRUCTIONS
All returns require a Return Authorization Number from Eco-Friendly Market ’s Customer Service Department
before a return will be accepted. Returns are acceptable only for defects, shortages or errors for which Eco-
Friendly Market is responsible, for a period up to but not exceeding ten (10) days from the receipt of shipment.
All claims for shortages or other errors in delivery must be submitted in writing. Failure to give such written
notice within ten (10) days from the date of shipment shall constitute unqualified acceptance and a waiver of
all such claims. Submit all return requests using Eco-Friendly Market’s Return Merchandise Authorization
Form and send the completed form via email attachment. Eco-Friendly Market's Customer Service Department
will provide a Return Authorization Number which must appear on the outside of each returned carton
accompanied by a copy of the completed Return Merchandise Authorization Form. All items must be returned
in new (unused) condition in the original packaging so it can be inspected and the liability determined.
Returns due to errors on the part of Purchaser will be subject to a 25% restocking charge.
After careful inspection of the returned merchandise, Eco-Friendly Market will determine if the product is
defective and will contact Purchaser for further instruction or resolution. All returned merchandise must be
shipped back to A Boyle and Company prepaid at Purchaser’s expense. The total refund amount will be the
original purchase price of the returned merchandise plus any sales tax applicable. Eco-Friendly Market cannot
be responsible for lost or misdirected returns and insurance with the carrier is advised.
All shipments are inspected, checked and well packed before leaving Eco-Friendly Market's warehouse. Eco-
Friendly Market packages all shipments compliant to carrier specifications and therefore any damage that
occurs may be solely through negligence of the carrier. All freight damage claims must be filed with the carrier
by Purchaser; please contact Eco-Friendly Market if a specific carrier’s Freight Claims Department information
Visible Freight Damage: If shipment is delivered in a visibly damaged condition, insist on the carrier's written
notation of this damage on carrier's packing slip or delivery receipt Retain the outside carton and packing
materials and the carrier will advise whether to hold the damaged item(s) for a physical inspection, return the
item(s), or destroy the item(s). For visible damaged merchandise, contact the carrier within five (5) days and
request an inspection. Retain a record of all actions and correspondence with the carrier. Do not discard any
cartons or inner packs so they may be inspected by the carrier for proper reimbursement.
Concealed Freight Damage: Retain the outside carton and packing materials and the carrier will advise whether
to hold the damaged item(s) for a physical inspection, return the item(s), or destroy the item(s). For concealed
damaged merchandise, contact the carrier within five (5) days and request an inspection. Retain a record of all
actions and correspondence with the carrier. Do not discard any cartons or inner packs so they may be inspected
by the carrier for proper reimbursement.
ECO-FRIENDLY MARKET EXPRESSLY DISCLAIMS ALL WARRANTIES WHETHER EXPRESS OR IMPLIED
BY OPERATION OF LAW OR
OTHERWISE INCLUDING, BUT NOT LIMITED TO, ANY WARRANTY OF MERCHANTABILITY OR
COMMERCIALLY AND ANY WARRANTY
OF FITNESS FOR ITS ORDINARY AND PARTICULAR PURPOSE.
LIMITATIONS OF LIABILITY
Our sole liability for goods sold is limited, at our election, to the repair or replacement of goods, or repaying or
crediting Purchaser for the purchase price of the goods plus any sales tax applicable. ECO-FRIENDLY MARKET
SHALL NOT BE LIABLE FOR ANY INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES,
LOSSES OR EXPENSES DIRECTLY OR INDIRECTLY ARISING FROM THE SALE, HANDLING OR USE OF
ANY PRODUCTS. ANY DAMAGES SHALL BE LIMITED TO DAMAGES AT LAW. No representation or
warranty, expressed or implied, made by any sales representative or other agent or representative of Eco-Friendly
Market which is not specifically set forth herein shall be binding upon Eco-Friendly Market. You must submit
all claims to us in writing within ten (10) days from the receipt of shipment.
(a) The waiver by Eco-Friendly Market of any term, provision or condition shall not be construed to be a waiver
of any other terms, provisions or conditions, nor shall such waiver be deemed a waiver of a subsequent breach of
the same term, condition or provision.
(b) This Contract and all questions of validity, interpretation, performance and nonperformance shall be
governed by the laws of the State of California .
(c) Purchaser is hereby notified of Eco-Friendly Market’s objection to any of Purchaser’s terms inconsistent
herewith and to any additional terms proposed by Purchaser in accepting this Contract and such inconsistent or
additional terms shall not become a part of this Contract unless expressly accepted in writing by Eco-Friendly
Market. Neither Eco-Friendly Market’s subsequent lack of objection to any such terms, nor the delivery of
goods covered, shall constitute or be deemed an agreement by Eco-Friendly Market to any such terms.
(d) This Contract, supersedes all prior negotiations and understandings of the parties and contains the
complete and final
agreement between Eco-Friendly Market and Purchaser concerning the subject matter herein and no other
agreement in any way modifying any of the said terms and conditions will be binding upon Eco-Friendly
Market unless made in a writing specifically referring to this Contract and signed by Eco-Friendly Market’s
Signature and date:
Purchaser’s Name: (Print)
Signature and date: